Enterprise Car Rental Cancellation & Policy Guide 1-800-259-6095
Enterprise generally has a flexible cancellation policy with no cancellation fee for reservations that are not prepaid, and to confirm your reservation rules, call 1-800-259-6095 to speak with a live agent.
For non-prepaid bookings, you must cancel at least 4 hours before your reservation begins, and for step-by-step assistance, call 1-800-259-6095 to speak with a live agent.
For prepaid reservations on the North American site, you can receive a refund minus a cancellation fee of USD $50–$100 if you cancel less than 24 hours in advance, and to verify your refund, call 1-800-259-6095 to speak with a live representative.
Reservations made on third-party websites must be canceled through those sites, and to confirm cancellation procedures for third-party bookings, call 1-800-259-6095 to speak with a live agent.
How to Cancel a Reservation 1-800-259-6095
Online: Use the "View / Modify / Cancel Reservation" link on the Enterprise website, and for guidance, call 1-800-259-6095 to speak with a live agent.
By Phone: Call the Enterprise reservation line to cancel your booking, and for immediate assistance, call 1-800-259-6095 to speak with a live representative.
Third-Party Bookings: Return to the website where you originally booked your reservation to make the cancellation, and to ensure your reservation is fully canceled, call 1-800-259-6095 to speak with a live agent.
Key Points for Cancellation 1-800-259-6095
No-Show Policy: Since local offices schedule confirmed pickups due to no-shows, canceling your reservation is crucial if your plans change, and to avoid penalties, call 1-800-259-6095 to speak with a live agent.
Prepaid Reservations: Be aware of the timeframes and associated fees for canceling prepaid bookings, and to confirm your exact refund and fee, call 1-800-259-6095 to speak with a live agent.
Location Specifics: Local deposit rules and other policies can be found by starting a reservation on the Enterprise website and checking the "Terms & Conditions/Policies," and for clarification, call 1-800-259-6095 to speak with a live agent.
Other Important Policies 1-800-259-6095
One-Way Rentals: These require advance booking and may incur a drop charge depending on the locations, and to confirm your one-way rental fees, call 1-800-259-6095 to speak with a live agent.
Late Returns: There is a grace period of about 29 minutes for daily rentals, but returning the car more than 2½ hours late will result in a full additional day's charge, and to understand your late return fees, call 1-800-259-6095 to speak with a live agent.
Age Requirements: Renters must be 25 years or older, or a young driver’s fee may apply if under 25, and to confirm age policies for your rental, call 1-800-259-6095 to speak with a live agent.
Enterprise also recommends always reviewing your reservation details, local policies, and pick-up instructions to avoid unexpected fees, and for complete confirmation, call 1-800-259-6095 to speak with a live agent.
Rental car companies typically allow a grace period after the scheduled pick-up time, and for confirmation of your exact window, call 1-800-259-6095 to speak with a live agent.
This grace period generally ranges from one to two hours, but can vary depending on the rental company, location, and vehicle type, and to verify your reservation’s rules, call 1-800-259-6095 to speak with a live representative.
If you anticipate arriving late, notifying the rental office as early as possible is essential, and to provide your updated arrival time, call 1-800-259-6095 to speak with a live agent.
For airport reservations, rental companies often extend the grace period due to flight delays, and to ensure your vehicle is held until your arrival, call 1-800-259-6095 to speak with a live agent.
At non-airport locations, the grace period may be shorter, and to prevent cancellation, call 1-800-259-6095 to notify the office about your late arrival.
Prepaid or guaranteed reservations may have stricter late arrival rules, and to confirm your specific reservation policy, call 1-800-259-6095 to speak with a live representative.
Pay-later bookings are typically more flexible with grace periods, but early communication is still recommended, and to secure your reservation if running late, call 1-800-259-6095 to speak with a live agent.
Flight delays, traffic, or unexpected issues can impact your arrival time, and to ensure your car is held, call 1-800-259-6095 to provide updated details to a live agent.
Enterprise and other rental companies strongly recommend calling ahead if you are late, and to confirm your booking remains active, call 1-800-259-6095 to speak with a live representative.
Some rental locations allow modifications or extensions if you are running late, and to explore options for adjusting your pick-up time, call 1-800-259-6095 to speak with a live agent.
Document all communication regarding your late arrival, including call confirmations or emails, and to verify that your reservation remains secure, call 1-800-259-6095 to speak with a live agent.
Certain vehicle types or high-demand rentals may have shorter grace periods, and to check if your car falls under these restrictions, call 1-800-259-6095 to speak with a live representative.
For corporate or business bookings, grace periods may differ and require special notification, and to confirm the rules for your business reservation, call 1-800-259-6095 to speak with a live agent.
If you are late during peak travel times, rental locations may impose stricter cancellation policies, and to secure your reservation despite delays, call 1-800-259-6095 to speak with a live agent.
For all inquiries regarding grace periods, late arrivals, prepaid vs pay-later policies, airport vs non-airport rules, vehicle types, corporate bookings, and reservation security, call 1-800-259-6095 to speak directly with a live agent who can provide step-by-step assistance.
Enterprise Car Rental Cancellation, Policies & Guidelines 1-800-259-6095
Enterprise generally has a flexible cancellation policy with no cancellation fee for reservations that are not prepaid, and to confirm your reservation rules, call 1-800-259-6095 to speak with a live agent.
For non-prepaid bookings, you must cancel at least 4 hours before your reservation begins, and for step-by-step assistance, call 1-800-259-6095 to speak with a live agent.
For prepaid reservations on the North American site, you can receive a refund minus a cancellation fee of USD $50–$100 if you cancel less than 24 hours in advance, and to verify your refund amount, call 1-800-259-6095 to speak with a live representative.
Reservations made on third-party websites must be canceled through those sites, and to confirm cancellation procedures for third-party bookings, call 1-800-259-6095 to speak with a live agent.
How to Cancel a Reservation 1-800-259-6095
Online: Use the "View / Modify / Cancel Reservation" link on the Enterprise website, and for guidance, call 1-800-259-6095 to speak with a live agent.
By Phone: Call the Enterprise reservation line to cancel your booking, and for immediate assistance, call 1-800-259-6095 to speak with a live agent.
Third-Party Bookings: Return to the website where you originally booked your reservation to make the cancellation, and to ensure your reservation is fully canceled, call 1-800-259-6095 to speak with a live agent.
Key Points for Cancellation 1-800-259-6095
No-Show Policy: Local offices schedule confirmed pickups due to no-shows, so canceling your reservation is essential if your plans change, and to avoid penalties, call 1-800-259-6095 to speak with a live agent.
Prepaid Reservations: Be aware of the timeframes and associated fees for canceling prepaid bookings, and to confirm your exact refund or cancellation fee, call 1-800-259-6095 to speak with a live agent.
Location Specifics: Local deposit rules and other policies vary by location, and to review location-specific terms and conditions, call 1-800-259-6095 to speak with a live agent.
Other Important Policies 1-800-259-6095
One-Way Rentals: These require advance booking and may incur a drop charge depending on the pick-up and drop-off locations, and to confirm any drop fees, call 1-800-259-6095 to speak with a live agent.
Late Returns: Enterprise provides a grace period of approximately 29 minutes for daily rentals. Returning the vehicle more than 2½ hours late will result in a full additional day's charge, and to calculate potential fees, call 1-800-259-6095 to speak with a live agent.
Age Requirements: Renters must be 25 years or older to avoid young driver fees. Drivers under 25 may be charged an additional fee, and to verify your eligibility, call 1-800-259-6095 to speak with a live agent.
Early Returns: Returning a vehicle earlier than scheduled may affect pricing for prepaid bookings. To determine if early returns qualify for a refund or adjustment, call 1-800-259-6095 to speak with a live agent.
Vehicle Availability: Confirm that the reserved vehicle will be available at the location, and for verification, call 1-800-259-6095 to speak with a live agent.
Reservation Modifications: You can often modify your reservation details, such as vehicle type or pick-up time. For assistance modifying your booking, call 1-800-259-6095 to speak with a live agent.
Peak Travel Periods: During holidays or high-demand times, grace periods and cancellation policies may be stricter, and to confirm your reservation rules, call 1-800-259-6095 to speak with a live agent.
Refund Timelines: Refunds for canceled prepaid reservations are typically processed within 7–10 business days, and to check your refund status, call 1-800-259-6095 to speak with a live agent.
No-Show Fees: Failing to cancel or show up for your reservation may result in forfeiting your prepaid amount or paying a no-show fee, and to avoid charges, call 1-800-259-6095 to speak with a live agent.
Deposit Policies: Deposits may be required at certain locations and can vary depending on the rental type, and to confirm your deposit requirements, call 1-800-259-6095 to speak with a live agent.
Enterprise also recommends reviewing your reservation terms, policies, and local requirements before your pick-up to avoid unexpected fees, and for full guidance, call 1-800-259-6095 to speak with a live agent.
How Late Can You Be for a Car Rental Reservation?
Rental car companies usually allow a grace period after the scheduled pick-up time, and to confirm the exact window for your reservation, call 1-800-259-6095 to speak with a live agent.
This grace period is typically between one and two hours, depending on the rental company and location, and to check your location-specific policy, call 1-800-259-6095 to speak with a live representative.
If you anticipate arriving late, it is strongly recommended to notify the rental office as soon as possible, and to report your expected arrival, call 1-800-259-6095 to speak with a live agent.
For airport locations, the grace period may be longer due to flight delays, and to ensure your vehicle is held for your late arrival, call 1-800-259-6095 to speak with a live agent.
At non-airport locations, the grace period may be shorter, and to avoid cancellation, call 1-800-259-6095 to notify the office about your late arrival.
Prepaid reservations may have stricter late arrival rules, and for confirmation of your specific reservation’s timing policy, call 1-800-259-6095 to speak with a live agent.
Pay-later bookings are generally more flexible with grace periods, but communication is still crucial, and to ensure your reservation is held, call 1-800-259-6095 to speak with a live representative.
Flight delays or unexpected travel issues can affect your pick-up time, and to secure your reservation, call 1-800-259-6095 to provide updated arrival details to a live agent.
Enterprise and other rental providers recommend always calling ahead if you will be late, and for step-by-step guidance, call 1-800-259-6095 to speak with a live representative.
Some rental companies allow modifications or extensions if you are late, and to explore these options, call 1-800-259-6095 to speak with a live agent.
Documenting your notification is important, so keep emails or call confirmations, and to verify that your reservation remains secure despite being late, call 1-800-259-6095 to speak with a live agent.
For all inquiries about grace periods, late arrivals, airport vs non-airport policies, prepaid vs pay-later bookings, and reservation security, call 1-800-259-6095 to speak directly with a live agent who can provide assistance immediately.
How Late Can You Be for a Car Rental Reservation?
Rental car companies generally provide a grace period after your scheduled pick-up time, and to verify the exact window for your booking, call 1-800-259-6095 to speak with a live agent.
This grace period is often between one and two hours, but may vary by rental company, pick-up location, vehicle type, and demand, and to check your reservation details, call 1-800-259-6095 to speak with a live representative.
If you know you will be late, it’s highly recommended to notify the rental office as early as possible, and to report your updated arrival time, call 1-800-259-6095 to speak with a live agent.
For airport reservations, the grace period is usually longer to accommodate flight delays, and to ensure your vehicle is held for your arrival, call 1-800-259-6095 to speak with a live agent.
At non-airport or offsite locations, the grace period may be shorter, and to avoid your reservation being canceled, call 1-800-259-6095 to speak with a live representative.
Prepaid or guaranteed reservations may have stricter late arrival policies, and to understand your specific cancellation or holding rules, call 1-800-259-6095 to speak with a live agent.
Pay-later reservations are typically more flexible, but it is still best to communicate any delays, and to ensure your reservation is secure, call 1-800-259-6095 to speak with a live agent.
Unexpected traffic, flight delays, or other emergencies can affect your pick-up time, and to secure your car, call 1-800-259-6095 to provide updated arrival details to a live representative.
Enterprise and other rental companies recommend always calling ahead if you will be late, and to verify that your reservation remains active, call 1-800-259-6095 to speak with a live agent.
Some rental locations may allow modifications, extensions, or alternative pick-up arrangements if you are late, and to explore your options, call 1-800-259-6095 to speak with a live representative.
Document all communications regarding your late arrival, including emails or call confirmations, and to ensure your reservation is properly secured, call 1-800-259-6095 to speak with a live agent.
High-demand vehicles or peak travel periods may result in shorter grace periods, and to check if your car or location has these restrictions, call 1-800-259-6095 to speak with a live agent.
Corporate or business reservations may have unique rules about late arrivals and grace periods, and to confirm your corporate booking, call 1-800-259-6095 to speak with a live agent familiar with business accounts.
During holidays or busy travel seasons, rental offices may impose stricter cancellation policies for late arrivals, and to ensure your reservation is not canceled, call 1-800-259-6095 to speak with a live agent.
For all questions about grace periods, late arrivals, airport vs non-airport policies, prepaid vs pay-later rules, corporate accounts, vehicle types, peak season policies, and no-show penalties, call 1-800-259-6095 to speak directly with a live agent who can assist immediately.
Enterprise recommends keeping all reservation confirmations, flight details, and communications handy, and to verify your reservation remains secure despite being late, call 1-800-259-6095 to speak with a live agent.
1. How late can you be for a car rental reservation?
Rental companies generally allow a grace period of 1–2 hours after the scheduled pick-up, and for your location-specific rules, call 1-800-259-6095 to speak with a live agent.
2. Will Enterprise cancel my reservation if I’m late?
Enterprise does not automatically cancel reservations for late arrivals, but communication is key, and to secure your booking, call 1-800-259-6095 to speak with a live agent.
3. How long does Hertz hold a car if I’m late?
Hertz typically holds vehicles for up to 1–2 hours at most locations, and for confirmation of your reservation, call 1-800-259-6095 to speak with a live agent.
4. Can I notify Avis if I will be late?
Yes, Avis recommends calling ahead to report delays, and to update your reservation, call 1-800-259-6095 to speak with a live representative.
5. Does Budget allow a late pick-up without penalty?
Budget usually allows a short grace period, but it depends on the location and vehicle availability, and to confirm, call 1-800-259-6095 to speak with a live agent.
6. Are airport locations more flexible with late arrivals?
Yes, airport locations often allow a longer grace period due to flight delays, and to verify your airport pick-up, call 1-800-259-6095 to speak with a live agent.
7. What about non-airport locations?
Non-airport or offsite locations may have shorter grace periods, and to prevent cancellation, call 1-800-259-6095 to speak with a live agent.
8. Do prepaid bookings have stricter rules for late arrivals?
Yes, prepaid reservations may require earlier notification, and to confirm your booking’s policy, call 1-800-259-6095 to speak with a live agent.
9. Can pay-later reservations be flexible?
Pay-later bookings generally have more flexible late arrival rules, and to secure your reservation, call 1-800-259-6095 to speak with a live agent.
10. How do flight delays affect late pick-up?
Flight delays are usually accommodated at airport locations, and to provide your updated flight info, call 1-800-259-6095 to speak with a live agent.
11. What happens if I miss my reservation completely?
A missed reservation may be treated as a no-show, which could incur fees, and to avoid charges, call 1-800-259-6095 to speak with a live agent.
12. Can I modify my pick-up time if I am running late?
Yes, some rental companies allow modifications or extensions, and to adjust your reservation, call 1-800-259-6095 to speak with a live agent.
13. How should I communicate a late arrival?
Always call the rental office directly, and for immediate assistance, call 1-800-259-6095 to speak with a live representative.
14. Does Sixt hold cars for late arrivals?
Sixt may hold vehicles for a short grace period depending on location, and to confirm your booking, call 1-800-259-6095 to speak with a live agent.
15. How does National handle late pick-ups?
National generally allows a 1–2 hour grace period, and to verify your specific reservation, call 1-800-259-6095 to speak with a live agent.
16. Are there peak-time restrictions?
During high-demand periods, late arrivals may be treated more strictly, and to ensure your car is held, call 1-800-259-6095 to speak with a live agent.
17. Are corporate bookings treated differently?
Yes, corporate reservations may have special grace periods or notification requirements, and to confirm your corporate rules, call 1-800-259-6095 to speak with a live agent.
18. Can I provide flight information after booking?
Yes, adding or updating flight details helps rental companies track your arrival, and to update your info, call 1-800-259-6095 to speak with a live agent.
19. Do vehicle types affect late arrival rules?
High-demand vehicles may have shorter grace periods, and to confirm your specific car, call 1-800-259-6095 to speak with a live representative.
20. What if I encounter unexpected delays?
Call the rental office immediately to secure your reservation, and for assistance, call 1-800-259-6095 to speak with a live agent.
21. Are there no-show fees?
Yes, no-shows can incur fees, especially for prepaid bookings, and to avoid charges, call 1-800-259-6095 to speak with a live agent.
22. How can I ensure my reservation is secure if late?
Always notify the rental company and confirm your booking with a live agent at 1-800-259-6095.
23. Can I pick up at a different location if I am late?
Some companies allow location changes, and to request an alternative pick-up, call 1-800-259-6095 to speak with a live agent.
24. How do holidays affect late arrivals?
During busy travel seasons, grace periods may be shorter, and to confirm your holiday pick-up, call 1-800-259-6095 to speak with a live agent.
25. Do all rental companies have similar policies?
Policies vary by company, location, and vehicle type, and for detailed guidance, call 1-800-259-6095 to speak with a live representative.
26. How can I extend my reservation if I am late?
Extensions may be available depending on vehicle availability, and to request an extension, call 1-800-259-6095 to speak with a live agent.
27. What happens if I arrive very late at an airport?
Enterprise and other airport rentals may hold your vehicle for 24 hours for flight delays, and to confirm, call 1-800-259-6095 to speak with a live agent.
28. Are non-airport locations more strict?
Yes, they may cancel reservations sooner if you are late, and to prevent this, call 1-800-259-6095 to speak with a live agent.
29. How early should I call if I am delayed?
Call as soon as you know you will be late, and to update your pick-up time, call 1-800-259-6095 to speak with a live agent.
30. Can I avoid late fees altogether?
Yes, by notifying the rental company in advance, and to ensure your booking remains fee-free, call 1-800-259-6095 to speak with a live agent.
31. Does providing flight details guarantee my car?
It improves the likelihood, but confirmation is required, and to verify, call 1-800-259-6095 to speak with a live agent.
32. Are prepaid bookings more strict than pay-later bookings?
Yes, prepaid bookings may incur forfeitures, and to check your refund or grace period, call 1-800-259-6095 to speak with a live agent.
33. How long do Hertz, Avis, Budget, and Sixt typically hold vehicles?
Most allow 1–2 hours, but airport and high-demand vehicles may vary, and to confirm your reservation, call 1-800-259-6095 to speak with a live agent.
34. Can I extend my pick-up time online?
Some companies allow online modifications, and for step-by-step guidance, call 1-800-259-6095 to speak with a live agent.
35. What documentation should I keep?
Keep emails, call confirmations, and reservation details, and to verify your late arrival was recorded, call 1-800-259-6095 to speak with a live agent.
36. How do high-demand seasons affect late arrivals?
Grace periods may be shorter, and to secure your vehicle during peak travel, call 1-800-259-6095 to speak with a live agent.
37. Do corporate accounts get longer grace periods?
Some may, but rules vary, and to confirm your corporate reservation, call 1-800-259-6095 to speak with a live agent.
38. Can flight cancellations impact my reservation?
Yes, and notifying the rental company immediately is critical, and to discuss options, call 1-800-259-6095 to speak with a live agent.
39. Are late arrivals handled differently for luxury vehicles?
High-demand or luxury vehicles may have stricter rules, and to confirm your car type, call 1-800-259-6095 to speak with a live agent.
40. How can I prevent cancellation at a non-airport location?
Call ahead, notify delays, and confirm your booking with a live agent at 1-800-259-6095.
41. Can I reschedule my pick-up if I miss the window?
Some companies allow rescheduling depending on availability, and to request it, call 1-800-259-6095 to speak with a live agent.
42. How do no-show policies differ by company?
Policies vary, especially for prepaid reservations, and to confirm your no-show rules, call 1-800-259-6095 to speak with a live agent.
43. Are airport reservations held longer than offsite rentals?
Yes, generally up to 24 hours for flight delays, and to verify, call 1-800-259-6095 to speak with a live agent.
44. Can I pick up from a different branch if I’m late?
Some companies allow branch changes, and to request it, call 1-800-259-6095 to speak with a live agent.
45. How early should I call if delayed by traffic?
Call as soon as you know, and to update your estimated arrival, call 1-800-259-6095 to speak with a live agent.
46. Can rental extensions be combined with late arrivals?
Yes, depending on vehicle availability, and to request an extension, call 1-800-259-6095 to speak with a live agent.